2025-07-09
Case Study: Urgent Starter Motor Shipment to South Africa Construction Site
Date: July 2025
Category: Customer Success Stories
Location: Johannesburg, South Africa
Background
In June 2025, we received an urgent WhatsApp inquiry from a South African construction equipment dealer. Their client, a local contractor, had two mini excavators powered by Yanmar 3TNV84 and 3TNV70 diesel engines, both of which had broken down due to starter motor failure. The machines were idle on-site, causing a critical delay to an infrastructure project.
Challenge
The customer required fast shipment of:
5 × Starter Motor – Yanmar 3TNV84 (YM129129-77010 / 228000-0250)
5 × Starter Motor – Yanmar 3TNV70 (428000-3310 / 428000-3670)
The client emphasized:
Urgent delivery within 5–7 days
Verified compatibility with OEM part numbers
High-quality product with testing report
Our Solution
We quickly confirmed compatibility, shared detailed product specs, and provided real-time photos and test videos of the units.
Items were packed within 12 hours
Shipped via DHL Express the next morning
Tracking number provided within 24 hours
Thanks to our stable inventory and experienced export team, we met the delivery deadline.
Client Feedback
“Thank you for the quick response and fast delivery. Both starter motors work perfectly. Your team saved our project from delays.”
— Mark D., Parts Manager, Johannesburg
Why It Matters
This case shows our commitment to:
Fast response to global inquiries
Providing critical engine parts like starter motors within tight timelines
Supporting construction equipment downtime reduction
Photos from the Shipment
Need Starter Motors or Engine Parts Fast?
We stock a wide range of starter motors for Yanmar, Kubota, Komatsu, CAT, and Hyundai engines.
Contact us via WhatsApp or email for immediate support.
Email Address:lovehsy2020@163.com
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